Frequently Asked Questions
What are your products made up of?
All cosmetic products have been FDA Approved and are 100% Cruelty-Free. The list of ingredients for each cosmetic product will be listed on the product's description page.
What if I'm unsure about a product?
Not sure which products and/or shades are right for you? Contact Us.
FT Events Customer Care team is here to help, and we love hearing from you!
What are the payment options?
If you need us to provide shipping, then you can make your payment through Cash App or Paypal. You can use the PayPal "Guest Checkout" to pay with debit or credit. The information should be shown at Checkout.
We also accept all major credit cards through Square, Inc. A manual entry for your credit card information will be provided at checkout.
If you rather pick-up your item(s), then you will have to pay using the "Offline Payment" method, without any other unnecessary fees charged. CASH ONLY payments are for Pick-Up orders. We will also accept payments for Pick-Up orders through Cash App and Square, Inc. card reader. The pick-up location will be provided at Checkout.
Do you offer gift cards?
No, we do not offer gift cards. However, we may give discounts for certain items, where you may receive a promo code to enter at Checkout.
What is your return policy?
ALL LIP PRODUCTS ARE FINAL SALE.
We will guarantee your money back within 30 days if any of our cosmetic products do not meet the satisfaction of your expectations.
All other purchased items have a 30-day return and exchange policy unless worn, used or damaged. We will issue a refund upon receipt of receiving the item(s). There will be NO REFUND or EXCHANGE if the product(s) have been worn, used or damaged.
To ensure a prompt and secure delivery, we recommend sending your return via U.S. Postal Service (USPS) insured parcel post. We apologize, but return shipping fees are not refundable.
What if I want to change my order?
You may cancel or change your order before it processes for shipping. Please send an email to sales@flawlesstemptationevents.com. Once an order ships out, it cannot be undone.
What if my item gets damaged during the shipping process?
Flawless Temptation Events, LLC. ships all of our items with special care. We are not responsible for what happens to any packaging once shipped. If your item seems lost or stolen, then you should contact the U.S. Postal Service (USPS) with the tracking number that was provided in your email.